OUR SERVICES: COLLECTIONS
Collections Analyst
What does a Collections Analyst do?
A Collections Analyst manages accounts receivable and maximizes cash flow by ensuring timely payment from customers. Their duties include contacting customers with overdue accounts, negotiating payment arrangements, and resolving billing disputes. Collections Analysts analyze customer payment trends, evaluate credit risk, and recommend credit limits and terms. They maintain accurate records of collection activities, reconcile accounts, and escalate unresolved issues to management. Additionally, Collections Analysts may assist in developing and implementing collection strategies, optimizing collection processes, and providing insights to improve cash flow and reduce bad debt.
Tier 1 |
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1 to 2 years of experience |
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Tier 2 |
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3 to 5 years of experience |
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Tier 3 |
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> 5 years of experience |
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ABOUT THE ROLE
Roles and Responsibilities
- Managing accounts receivable by contacting customers with overdue payments.
- Negotiating payment arrangements and resolving billing disputes.
- Analyzing customer payment trends and evaluating credit risk.
- Recommending credit limits and terms.
- Maintaining accurate records of collections activities and reconciling accounts.
- Assisting in developing and implementing collection strategies, optimizing processes, and providing insights to improve cash flow and reduce bad debt.
Day-to-Day Duties
- Contacting customers with overdue payments.
- Negotiating payment arrangements.
- Resolving billing disputes.
- Analyzing payment trends.
- Maintaining accurate collections records.
SKILLS AND TOOLS
Tools
Education
Common Educational Backgrounds and Careers for this Role:
- Economics
- Mathematics
- Data Analysis
- Risk Management
- Credit Management
- Public Accounting
- Business administration
- Forensic Finance
- Financial Analysis
- Banking and Finance
CANDIDATES TESTS
Tests & Evaluations for Candidates
