OUR SERVICES: BILLING

Accounts receivable Specialist

What does an Accounts Receivable Specialist do?

An Accounts Receivable Specialist manages the receivables process within an organization. Their duties include invoicing customers for goods or services rendered, tracking and recording payments received, and reconciling customer accounts. Accounts Receivable Specialists follow up on overdue payments, communicate with customers regarding outstanding balances, and resolve billing discrepancies. They are crucial in maintaining positive cash flow by ensuring timely customer payment and minimizing bad debts. Additionally, Accounts Receivable Specialists may analyze aging reports, assist in credit management, and contribute to process improvements in the receivables department.

    Tier 1

    .

    		 1 to 2
    years of
    experience

    Tier 2

    .

    		 3 to 5
    years of
    experience

    Tier 3

    .

    		 > 5
    years of
    experience

    ABOUT THE ROLE

    Roles and Responsibilities

    • Invoicing customers for goods or services rendered accurately and timely.
    • Tracking and recording payments received and reconciling customer accounts.
    • Following up on overdue payments and communicating with customers regarding outstanding balances.
    • Resolving billing discrepancies and ensuring accuracy in receivables records.
    • Analyzing aging reports and assisting in credit management.
    • Contributing to process improvements in the receivables department to enhance efficiency and effectiveness.

    Day-to-Day Duties

    • Invoicing customers for goods or services rendered.
    • Recording and reconciling payments received.
    • Following up on overdue payments.
    • Resolving billing discrepancies.
    • Analyzing aging reports for outstanding balances.

    SKILLS AND TOOLS

    Soft Skills

    • Attention to detail
    • Communication skills
    • Problem-solving abilities
    • Time management
    • Adaptability
    • Integrity
    • Customer service orientation
    • Teamwork

    Hard Skills

    • Invoicing
    • Payment processing
    • Account reconciliation
    • Financial record-keeping
    • Knowledge of billing software
    • Understanding of accounting principles

    Tools

    QuickBooks, Xero, or FreshBooks 70%
    Salesforce, Zoho CRM, or HubSpot 90%
    PayPal, Square, or Stripe enable Accounts Receivable Specialists 80%

    Education

    Common Educational Backgrounds and Careers for this Role:

    • Public Accounting
    • Business administration
    • Forensic Finance
    • Associate’s Degree
    • Bachelor’s Degree
    • Business Management
    • Mathematics
    • Forensic Finance
    • Economics
    • Bookkeeping

    CANDIDATES TESTS

    Tests & Evaluations for Candidates

    QuickBooks

    QuickBooks Online (UK and US version) test to hire

    8/10

    Bookkeepers, accountants, financial clerks, financial managers, business and clerical administrators.

    GAAP

    Use the Financial accounting (US GAAP) test to hire

    8/10

    Bookkeepers, accounts assistants, financial accountants, financial managers, and other roles requiring a good grasp of financial accounting.

    IFRS

    Use the Financial accounting (IFRS) test to hire

    8/10

    Bookkeepers, accounts assistants, financial accountants, financial managers, and other roles requiring a good grasp of financial accounting.